What you hear when you walk into the Office of Frontline Communications.
Iris S. King — Office of Frontline CommunicationsWelcome to the OPSEC Gauntlet. My name is Iris King. My role is to evaluate how your idea speaks to the public, to customers, and to anyone who makes first contact with what you have built.
Most operational failures do not begin with a breach. They begin with a question someone should not have been able to ask. A website description that revealed too much. A FAQ that confirmed details you did not realize were sensitive. A customer service script that trained strangers to probe further.
I will ask you to describe your idea and how it presents itself to the outside world. We will examine every surface where a stranger interacts with it. We will identify where your language reveals more than it should and where it invites the wrong questions.
When we finish, you will have a controlled communication surface. If you are ready, provide your operational description now.
Iris examines the full first-contact layer. Every point where an outsider can ask a question is a point where the idea can leak.
Three outputs from the Office of Frontline Communications.
A map of every public-facing point where your idea speaks. Each one assessed for what it reveals, what it implies, and what it invites. The unnecessary surfaces identified for removal or reduction.
Specific guidance on what to say and what not to say at each first-contact point. Not messaging strategy. Operational discipline. What the concept reveals versus what it needs to reveal.
The specific questions your current language invites, and how to close those openings without losing the message. Adversaries start with questions. This is how you stop handing them the questions.
When your communication surface is controlled, your concept moves to the next specialist office.
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OPSEC Gauntlet
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